Payment Policy

Payment Policy

Last updated: June 2026.
Thank you for choosing Royal Containers Trailer Suppliers. This Payment Policy explains the payment methods we accept, how and when payment is taken, and how we keep your payment details secure.

Accepted payment methods

We accept major credit and debit cards — as well as Apple Pay, Google Pay, and Link, all processed securely at checkout by Stripe. We also accept payment by bank transfer (ACH/wire). All prices and payments are in U.S. dollars (USD). We do not accept cash on delivery, personal checks, or money orders.

How and when you pay

For card and digital-wallet orders, payment is taken securely at the time you place your order through our PCI-DSS-compliant payment processor. For bank-transfer orders, we send an invoice with payment instructions; cleared funds must be received before your container is scheduled for dispatch. For larger or custom orders, a deposit may be required to confirm the order, with the balance due prior to dispatch.

Authorization and charges

When you pay by card, a temporary authorization hold may be placed on your card to confirm the funds are available. This hold is released by your bank according to its own timeline. Your card is then charged for the order as described above. If an order ships in more than one part, you may see more than one charge as each item is dispatched.

Invoices and receipts

After your order is placed you will receive an order confirmation and invoice by email detailing the unit, price, delivery charge, and any applicable charges. If you have an account on our site, you can also log in to view your orders and invoices. Please review your confirmation carefully and contact us promptly if anything is incorrect.

Refunds and cancellations

You may cancel an order before it is dispatched. Approved refunds are issued to your original payment method, typically within 5–10 business days of approval. If a container arrives damaged or is not what you ordered, contact us right away so we can arrange a repair, replacement, or refund. Full details — including our 30-day return window with free return shipping on standard units — are in our Returns & Refunds Policy.

Payment security

Card payments are processed over an encrypted (SSL) connection by Stripe, a certified PCI-DSS Level 1 payment provider, and we do not store full card numbers on our servers. For bank transfers, instructions are provided on your invoice, and we will never ask you for your online-banking login credentials. To protect you and us, we may pause and verify any transaction that appears unusual or potentially fraudulent before processing it.

Pricing and currency

Prices are shown in USD and may change without notice, but the price and delivery charge shown to you before you pay are the amounts that apply to your order. We make every effort to display accurate pricing; in the rare event of an obvious pricing error, we will contact you before processing your order.

Changes to this policy

We may update this Payment Policy from time to time. The “Last updated” date above shows when it was last revised, and any changes will be posted on this page.

Contact us

For any privacy-related questions or requests, contact us at:

Royal Containers Supplier
12368 Honey Locust Ln Garrettsville, OH 44231 USA
Email: info@qualitytrailergroup.com
Call/Text: +1 (405) 668-3143
Working Hours: Mon – Sat: 8:00 AM – 10:00 PM

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